PDFShift's subprocessors

PDFShift is relying on other third party services to provide a full experience. These are the list of subprocessors we work with.

We use the following 3rd party services to improve, understand troubleshoot, report bugs and provide support for you:

  • Amazon Web Services Where Controller provides the filename parameter, PDFShift uses AWS S3 infrastructure located in Paris, France to store the generated output file for up to two (2) days, after which it is automatically deleted. Submitted HTML source, header and footer content are not stored in S3 as part of this functionality.
  • OVH Our servers are managed by OVH in France in two regions: Gravelines and Strasbourg.
  • Sentry PDFShift uses Sentry for application error monitoring and incident diagnostics. HTML source, header/footer content and generated documents are not intentionally transmitted to Sentry. Incidental Company Personal Data, such as IP addresses, request metadata or technical identifiers, may be processed where included in technical error information. Sentry is contractually prohibited from using such Company Personal Data for purposes other than providing its services to PDFShift. Where applicable, transfers are subject to an appropriate mechanism under Chapter V GDPR, including the EU Standard Contractual Clauses.

REMEMBER: We use these services only to provide you with a fantastic product that gives you easy access to things you like and to improve our general look and feel. If you choose to block, global opt out from some of the services that we use to deliver our product, you may run into errors, product bugs and other failures that influence your general experience and quality of our service. We are ok with that and respect your choice.